New York: Users around the world faced difficulties due to malfunctions in various Microsoft services. The affected services include Microsoft Teams, Outlook, and artificial intelligence software Copilot.
Microsoft confirmed the outage on Thursday and said the company was working to resolve the connection issues.
According to the company, there was an unusual increase in pressure on a part of its infrastructure, which caused users to have difficulty accessing services. Microsoft says the problem was not caused by an increase in traffic from users, but by the sudden unavailability of several servers, which increased the pressure on the remaining servers.
According to the outage monitoring website Down Detector, a large number of users in the UK and the US have filed complaints about the impact of Microsoft’s services, with more than 131,000 complaints about Outlook in the US alone.
Microsoft added that it is testing changes to server settings to resolve the problem so that the error can be resolved during automatic server testing.